General inquiries

For questions related to account management, product features, billing, or any non-technical matter, contact our support team.

Email: [email protected]

We acknowledge received inquiries within 1 business day and provide a substantive response as promptly as possible.

Developer submissions

Developers seeking to publish integrations, APIs, or companion applications on Avofe should submit a comprehensive proposal. Include a concise overview, intended use cases, API references, security considerations, and any relevant demo links.

Submission channel: please email materials to [email protected] with the subject line “Developer Submission — [Your Company/Project]”. Our partnerships and platform teams review on a rolling basis and will respond with the next steps.

Response times

• General inquiries: acknowledged within 1 business day; substantive replies typically within 2 business days, depending on complexity and volume.
• Developer submissions: initial acknowledgment within 1-2 business days; detailed review generally within 3-7 business days.
• Urgent issues or security concerns: mark emails as High Priority to expedite handling; escalation channels will be provided in the acknowledgment.

We are committed to transparent timelines and will communicate any delays proactively. If you have a reference or ticket number, please include it in your message.

Get in touch

For immediate assistance, reach us at [email protected]. Our team is dedicated to delivering precise guidance and timely resolutions.